Privacy Policy
Last updated: May 2026
1. Introduction
Welcome to Apna Web ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our platform at apnaweb.in.
2. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, and password when you register.
- Business Information: Business name, type, description, and other details you add to build your website.
- Payment Information: Billing details for subscription payments (processed securely via Razorpay; we do not store card data).
- Communication Data: Messages you send through our contact form or support channels.
- Usage Data: Pages visited, features used, browser type, IP address, and device information.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account and business website.
- Process payments and send billing receipts.
- Send service-related notifications and updates.
- Respond to your inquiries and provide customer support.
- Improve our platform, features, and user experience.
- Comply with legal obligations and enforce our Terms & Conditions.
4. Sharing of Information
We do not sell or rent your personal data. We may share information with:
- Service Providers: Third-party vendors who help us operate the platform.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Cookies
We use cookies to enhance your experience, keep you logged in, and understand how you use our service. You can control cookie settings through your browser.
6. Data Security
We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your information.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services.
8. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at info@apnaweb.in to exercise these rights.
9. Changes to This Policy
We may update this Privacy Policy from time to time and will notify you of significant changes by posting a notice on our website.
10. Contact Us
For questions about this Privacy Policy, contact us at info@apnaweb.in.